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Go to Dashboard → Profile and tap "Verify Identity". You'll be guided through Stripe Identity to upload a government-issued ID. Verification usually takes a few minutes.

On the sign-in page, tap "Forgot password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.

Go to Dashboard → Profile → Delete Account. All your data will be permanently deleted within 30 days. You can also email privacy@lynditapp.com to request deletion.

Open the booking from your Dashboard → Bookings and tap "Cancel booking". You'll need to provide a brief reason. If you cancel 24 or more hours before pickup, you receive a full refund. Less than 24 hours before pickup, you receive a 50% refund (the owner keeps the other 50% as compensation for the late cancellation). Once an item has been picked up, you can no longer cancel — please file a dispute instead.

You receive a full refund (100%) regardless of timing. Lyndit also tracks owner cancellation rates to maintain a reliable marketplace.

No. Once you've picked up the item, the booking is active and cannot be cancelled. If you have a problem with the item, please file a dispute through your dashboard.

Refunds are processed immediately through Stripe but typically take 5–10 business days to appear in your account, depending on your bank or card issuer. Lyndit does not control this timing.

No. The security deposit hold is released back to your card automatically when you cancel. No deposit charge is made on cancelled bookings.

Lyndit tracks owner cancellation rates over a rolling 90-day window. After 10 or more bookings, owners with a 50%+ cancellation rate receive a warning. Continued cancellations may result in a temporary 7-day account lock and eventually permanent removal. We believe in transparency — owners are notified at each stage.

Funds are released to your connected bank account 24 hours after the renter confirms a successful return. Stripe typically takes 1–2 business days to process the transfer.

A security deposit is charged at booking and held securely. It's released within 24 hours of a confirmed return, unless a dispute is filed within that window.

Lyndit accepts all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, and Discover. Apple Pay and Google Pay are also supported on compatible devices.

Go to Dashboard → My Listings → New Listing. You'll be guided through uploading photos, writing a description (our AI can help), setting your price, and confirming your location.

Every listing is reviewed by our AI before going live to ensure quality and safety. This usually takes just a few minutes. If your listing is rejected, you'll receive feedback on what to improve.

Go to Dashboard → My Listings and tap the listing you want to edit. You can update photos, description, pricing, availability, and location at any time.

Open the booking from your Dashboard → Bookings and tap "File Dispute". You'll be prompted to describe the issue and upload photo evidence. Disputes must be filed within 48 hours of return.

Our team aims to review all disputes within 48 hours. Complex cases may take longer. You'll be notified by email and in-app at each stage of the review.

Clear photos or videos showing the damage or issue, along with a written description of what happened and when. The more detailed your evidence, the faster we can resolve the dispute.